For all digital goods, the link to download will be displayed immediately after payment. You can also access your downloads at any time by going to My Account -> Downloads.
For physical goods, please enter your delivery address at checkout and shipping times & costs will be automatically calculated for you.
Physical Goods Returns & Refunds Policy
For physical goods, we want you to be completely satisfied but if you are not, simply return it. Please notify us before posting it back and include your full name and address and invoice, or some relevant reference – no questions asked.
Items must be unopened with seals and shrink-wrap intact.
Please note: open items can only be refunded or replaced if they are faulty. If a replacement is requested we cover the shipping.
The cost of the return is for the customer account.
If you are not totally satisfied with your goods we are happy to offer a refund. Contact us for further details.
Refunds are done within 3 weeks of receiving your return.
Digital Items Refunds & Returns Policy
We do not offer refunds on digital items.
Please contact us within 3 workings days of receiving the goods and we will either exchange them or refund them.